Where we use it
- Home-visit live tracking
- In-app chat
- Operations dashboards
What we do with it
- Socket.IO or native WebSockets on Node.js
- Authenticated rooms and presence
- GPS and job-status streams
- Redis adapters for multi-instance scale
WebSockets are for products that cannot wait for the next refresh: live tracking, chat, queues, and presence. We design rooms, auth, and reconnect so the channel survives a bad network.
Send a brief. We reply with a clear next step.